Privacy Policy
This policy explains what personal data we process on norr3.fi, in our marketing channels and in our client work, why we process it, and what rights you have. We process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the Finnish Data Protection Act. The policy also covers data collected from marketing channels and email programs.
Updated: 17 September 2026
01Controller
NORR3 Oy (Business ID 2962074-8), Pursimiehenkatu 26 C, 3rd floor, FI-00150 Helsinki, Finland.
For any privacy matter, contact us at info(at)norr3.fi or +358 46 8100 118.
02What data we collect
Contact form data: name, email address, company and the content of your message.
Client and contact person data: name, role, work email and phone number, and correspondence relating to an engagement.
Technical data: IP address, browser and device information, site usage events, and analytics data collected via cookies.
Marketing channel data: enquiries, campaign events and leads coming from social media and search advertising channels (for example Meta, LinkedIn, TikTok and Google).
Email program data: recipient details for newsletters and email campaigns, plus open and click events.
03Purpose and legal basis
We process data to respond to enquiries, manage client relationships, deliver and develop our services, and for communication and marketing.
The legal bases are a contract or its preparation, legitimate interest (client and stakeholder communication, and improving the site), statutory obligations, and consent where non-essential cookies are concerned.
We gather data from the site, marketing channels and email programs into one customer register (CRM) so that marketing, insight and sales share the same view of the customer.
04Cookies and tracking
We use cookies and similar technologies on the site. Necessary cookies keep the site running (for example your language choice and cookie consent), and they cannot be switched off.
Analytics cookies help us understand how the site is used. We use Google Tag Manager and Google Analytics 4 (the _ga and _gid cookies).
Marketing cookies are used only with your consent to target and measure advertising. Depending on the channels we use in client work, these can include the LinkedIn Insight Tag, the Meta pixel and the Adform tracking pixel.
Non-essential cookies are set only when you accept them in the cookie notice. You can change or withdraw your consent at any time via the Cookie settings button in the site footer or by clearing your browser cookies.
You choose which cookies you allow. The cookie notice offers three equally easy options: accept all, reject all, or customise your choices (necessary, measurement, marketing and experience). Nothing is pre-selected for you.
For more about cookies and how we process data, contact info(at)norr3.fi.
05Disclosure and processors
We do not sell personal data. We use trusted service providers for hosting, email, analytics and media buying, for example. They process data on our behalf and only under our instructions.
Data may be transferred outside the EU or EEA only where an appropriate safeguard is in place, such as the European Commission's Standard Contractual Clauses.
06Retention
We keep data only for as long as the purpose requires or the law demands. Contact form data is generally deleted within 24 months if the enquiry does not lead to a client relationship.
07Your rights
You have the right to access your data, request its rectification or erasure, restrict or object to processing, port your data to another system, and withdraw consent you have given.
Send requests to info(at)norr3.fi. If you believe we have processed your data unlawfully, you may lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).
08Security
We protect data with appropriate technical and organisational measures: access is limited by role, connections are encrypted, and system use is monitored.
09Changes
We develop our services continuously, so we may update this policy. We will announce significant changes on our site, and the current version is always available on this page.
See also